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TRUST CENTER

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Data protection and security at Kontinent

What happens to your data, who can access it, and which documents your review needs.

GDPR · DPA AVAILABLE

EU flag

EU DATA RESIDENCY

ISO 27001 · IN PROGRESS

SOC 2 TYPE II · ROADMAP

FRANKFURT · EU-CENTRAL-1

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Processing exclusively within the EU

Platform in Frankfurt (AWS eu-central-1), inference and training in EU data centers.

Never used for our own models

Your content does not train Kontinent models. Weights and eval sets belong to you.

No prompt storage

Prompts and responses are not persisted, only billing metadata.

DPA chain, ISO 27001 in progress

DPA under Art. 28 GDPR with TOM annex available. SOC 2 Type II is on the roadmap.

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DATA PATHS

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Three paths your data can take to us

Which rules apply depends on the service. The details can be found in the DPA.

LLM Gateway

Serverless inference across open models from European providers

PROCESSED

Only in memory while the model is responding.

STORED

Metadata: Timestamp, model, tokens, cost, latency.

NOT STORED

Prompt and response content. Provider retention is listed in the compliance ranking.

Dedicated inference

Open models on GPUs reserved for you, in the EU

PROCESSED

On GPUs reserved exclusively for you, in the EU.

STORED

Your model and deployment operational metadata.

NOT STORED

Request content beyond processing.

Training

Your own models on your data, behind an eval gate before every rollout

PROCESSED

On EU infrastructure, with a DPA (Data Processing Agreement) before the first data record.

STORED

Datasets, evals, and checkpoints for as long as you need them.

YOURS

Weights, eval set, and documentation, exportable at any time.

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PROVIDER REVIEW

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How we vet subprocessors

01

Collect documents

Terms of service, DPAs, and certificates are gathered systematically.

02

Full-text review & clarifying questions

Every document is read in full; open points go back to the provider as clarifying questions.

03

Contractual evidence, not website claims

Only what's backed by contract clauses or written commitments is scored, not marketing copy.

04

Ongoing review with dated snapshots

Every rating carries a review date and is re-checked whenever something changes.

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DETAILS

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For your detailed review

Retention periods, access rights, subprocessors and technical evidence. Expand what your review needs.

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Questions reviewers often ask

Do we need to sign a separate DPA?

No. The DPA is part of our contract documents and applies once you accept the terms of service. If your legal team needs changes, send them to legal@kontinent.ai.

Do we need to sign a separate DPA?

No. The DPA is part of our contract documents and applies once you accept the terms of service. If your legal team needs changes, send them to legal@kontinent.ai.

Are my prompts stored?

Are my prompts stored?

Who owns a model we train with you?

Who owns a model we train with you?

Can we rule out a subprocessor?

Can we rule out a subprocessor?

How do I report a security issue?

How do I report a security issue?

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